Tuscany Italian Ristorante
Italian
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Location and hours
Location
12638 Jefferson Ave. , Newport News, VA
(757) 989-0731
Hours
More details
Reviews
Overall rating
(4.4)
(108 reviews)
March 15, 2020
Best tasting lasagna we ever had. Also enjoyed their house salad, garlic knots, and cannoli. Enjoyed the piped in Italian music.
January 17, 2020
Service, food, and ambiance all fell short. The servers made an obvious discussion about who 'had to take us' even though we were there an hour and a half before close, and service continued to be less than impressive. We could tell our server was new, but we also felt like no one was overly excited to have us as customers. We ordered a bottle of Sauvignon Blanc, but it was barely chilled, and it wasn't served with a wine chiller... While nothing out of this world, the food was ok. The major issue was that around 9:15 (closing time is 10pm), the whole restaurant smelled of Fabuloso because they were mopping the room next door. I understand cleaning before closing, but the smell was unbearable and we couldn't finish our food. Definitely wouldn't return. PS Deepfried crabcakes?!? No, thanks.
January 8, 2020
Service was a bit slow even though there was no crowd
December 16, 2019
Poor overall customer service and dining experience. No menu upon being seated. Had to ask for bread and salad to be delivered to table. Server seemed standoffish possibly due to us being a biracial couple or having a restaurant.com coupon. Server seemed annoyed about the coupon and initially refused that we use it, then looked at the coupon on my phone and took my phone to other employees. Very unprofessional behavior by employees of this establishment. No apologizes were given.
December 16, 2019
Poor overall customer service and dining experience. No menu upon being seated. Had to ask for bread and salad to be delivered to table. Server seemed standoffish possibly due to us being a biracial couple or having a restaurant.com coupon. Server seemed annoyed about the coupon and initially refused that we use it, then looked at the coupon on my phone and took my phone to other employees. Very unprofessional behavior by employees of this establishment. No apologizes were given.
October 31, 2019
The server was very good and attentive. Large portions and delicious. I have been there before and this was not the case. We have left before because we were not waited on or greeted when there was only one other table. The food is very good. Today we were the only customers, again, it use to be very crowded. Today was excellent service. Will try it again.
September 19, 2019
Wide variety of Italian dishes. Generous portions. Excellent service. Well priced.
September 19, 2019
Wide variety of Italian dishes. Generous portions. Excellent service. Well priced.
August 25, 2019
Service was par ;waitress did not ask if we wanted beverages e.g [wine ; had to ask for wine menu.Bread was cold ,hard. Noticed other patrons were greeted with reference to what they wanted to drink.
July 27, 2019
It was my first time there but it was amazing. Great customer service and great food.
July 13, 2019
Everything was wonderful. The Saltimbocca was amazing!
June 19, 2019
There were only 2 servers for the whole restaurant, gave us cocktail napkins due to linens not delivered that day, had to ask for silverware, took forever to get food.
June 12, 2019
It was good, I'd go back. My son didn't like the pizza but everything else was really good.
March 7, 2019
Lasagna was delicious! Lots of meat and good size portion! Restaurant looks good since remodeling.
February 16, 2019
Service was excellent and the food was very well prepared and delicious.
January 12, 2019
Jose was not attentive. Sat us at a table with no silverware.
January 12, 2019
Jose was not attentive. Sat us at a table with no silverware.
January 12, 2019
Jose was not attentive. Sat us at a table with no silverware.
December 13, 2018
The service was excellent. The food was good. I hope the new owner can make it excellent. This is a great place we love to visit.
October 23, 2018
Service and food were both very good. I hope they get their liquor license back soon!
September 28, 2018
Amazing food and Service. Laura are waitress was excellent
September 16, 2018
The food is delicious. We were disappointed in the salad as we remembered our previous visit had more in the salad besides lettuce, cucumbers, tomatoes, and red cabbage. We were very disappointed with the service--slow for the night which was ok with our food but then when our server finally brought our tab she would not come back and get our payment with our card We had to take our bill to another server to pay it.
September 11, 2018
The service was excellent as was most of the food. The only thing we were disappointed in was the cannoli. We purchased 7 desserts that night including 5 cannoli. All of the cannoli were filled on the outside but the all of the middles were empty and my guests were very disappointed.
August 19, 2018
The food is delicious and the service is always excellent!! We have never been disappointed in any dish we have ordered! The salads preceding all entrees Are especially crisp and fresh and accompanying garlic knots are exquisite indeed!! Thank you for your incredible restaurant!!
July 15, 2018
The entrees were soupy runny liquid for both my husband and me. the fish was horrible, undercooked and mushy. :(
July 11, 2018
great service..very happy with total dining experience
July 5, 2018
The atmosphere was fantastic. The portions were large, the food was great!
July 4, 2018
Wait staff is outstanding, salad fresh and dressing super. Could not finish meal and had the rest for lunch the next day.
June 16, 2018
We no longer order chicken because it was under cooked one time. Pasta dishes good although we were told no lasagna was available. Our waiter was working alone and it a good job but it was hard with so many customers. We preferred when the restaurant opened for lunch earlier.
June 7, 2018
Would have rated higher but the staff, although quick to clear plates and fill water, was not very friendly and this was a downer.
May 7, 2018
Slow service. We wer eher a while before we flagged down someone to bring us drinks. 4 in our party. 2 people got their food and it was a few minutes before the others did. The waitress seemed bothered with every little request such as a carafe of water, shake cheese, etc. Some of the dishes were not hot, not cold, but not hot
April 4, 2018
Service was excellent!Food is usually excellent but a little disappointing this time. The chicken in the parmig1ani was rubbery-either under cooked or not the quality usually provided. Also, smaller portions.
April 2, 2018
Overall dinner was good for party of four. Food arrived quickly and a generous portion is served.
February 28, 2018
Food was cooked to perfection. Garlic rolls were to die for. Wonderful server.
February 9, 2018
The food was excellent and the people were very friendly
January 23, 2018
Smaller than usual portions, stale garlic knots, Luke warm main dish, marginal service
January 23, 2018
Tuscany has a good neighborhood atmosphere. Also, the calamari and shrimp entree was excellent. The Chianti added the right touch.
January 14, 2018
Food was good, but not incredible. Service was absolutely fantastic.
January 9, 2018
First timer here... a great find! Everything from the Salad, the garlic bread, the wine selection to the meal itself... was awesome! We'll be going back!
December 28, 2017
Great Mariana sauce
December 2, 2017
We enjoyed a date night out. The food was pretty good, and the service very good- polite and attentive without hovering.
November 29, 2017
Lovely atmosphere, good service and great food!
November 19, 2017
The food was freshly prepared starting with the salad all the way through to the dessert. You must taste the experience.
September 18, 2017
Great food and excellent service
September 12, 2017
The food and portions are perfect. Preparation, presentation, etc.
August 24, 2017
Food was delicious. excellent service A must try venue.
August 18, 2017
Good service! Good is amazing!
August 17, 2017
Bread could be better.
August 10, 2017
Friendly, thorough, accommodating and prompt service extended. very customer service oriented. also, food very delish!
July 2, 2017
Food is ALWAYS delicious and plentiful
June 30, 2017
Polite staff, beautiful restaurant, great food!
June 25, 2017
The server did not deduct the coupon off our bill. We brought it to her attention, she deducted the coupon and returned our corrected bill. She also returned our credit card, which was now broken in half.
June 22, 2017
Overall good. Food was excellent, service was just okay. there were 3 service people on the shift but were very busy talking among themselves and not being attentive to the customers. I also had a hard time reading the menu due to lack of light. I noticed there were 3 light bulbs burnt out in the area where we were seated.
June 19, 2017
food was delicious and the service prompt and friendly
June 7, 2017
Food far from hot
June 2, 2017
The dinner special with wild Alaskan Salmon with crab was really good. Salad plate was dirty - exchanged for a clean one. Otherwise, a good dinner.
May 5, 2017
Food, service and atmosphere were wonderful!!!
May 4, 2017
High quality food; generous portions; good service
May 4, 2017
Had a great luch, with plenty of leftovers to take home.All wait staff are great. Uur server was fantastic. Will be back next year when we visit VA again!
December 23, 2016
Great food and great service.
September 17, 2016
Told friends how great the food was, and service was good.
September 9, 2016
Food a d service is awesome
September 8, 2016
Can always count on fresh veal not patties for their entrees
August 17, 2016
Service was great...food was amazing!
August 15, 2016
The food was really good! Waitress was awesome
August 12, 2016
I have never eaten at an Italian restaurant before, so it maybe I'm just not acquainted with there style of cooking. I ordered flounder and it tasted soggy and too vinegary, so then I ordered chicken marsala as a replacement and I was able to eat the chicken but again it had too much vinegar in the pasta sauce and was not to my liking. I'm not usually a picky eater but I will never eat there again. My niece ordered shrimp alfredo and she enjoyed her meal.
August 1, 2016
Food and service were great. One of the best Italian meals, ever.
July 21, 2016
Nice and quiet setting. Wonderful food. Great service.
July 18, 2016
Fantastic service!
July 7, 2016
Nice comfortable setting , food and service were good
April 21, 2016
Food was plentiful and delicious. The service was good.
April 20, 2016
Service was good, not too many guests were there at the time; Sunday afternoon. Decorative Restaurant,Italian music throug-out.Good variety of wine-spirits. Plan on vieiting again.
April 16, 2016
Excellent service, food, ambiance - as usual!
April 11, 2016
The entire experience was excellent. Theambienc, food and service was great.
April 5, 2016
Food was wonderful and the staff was awesome
June 20, 2015
Best pasta I've ever eaten. This was our first time trying this restaurant - we will definitely be back.
June 8, 2015
Always wonderful food. I cannot think of anyplace else where I would be choosing flounder over so many wonderful dishes because it is prepared to perfection.
June 2, 2015
Excellent freshly prepared dishes, everytime
April 27, 2015
We go regularly, and always have a great meal!
April 26, 2015
Once seated it took a while before our server came to the table. Once our server came she was excellent.
April 22, 2015
Nice quiet atmosphere with calming music,great food and service.
April 21, 2015
Food was exceptional! Excellent waitress, accommodating and pleasant.
February 7, 2015
Food was very good. Loved the garlic knots and salad especially
November 26, 2014
The food was excellent and the portions were a good size. The atmosphere was pleasant. The server was friendly and and helpful.
November 20, 2014
Excellent food, excellent waitress, excellent atmosphere!!!!
November 3, 2014
Very friendly waitress, but not annoying. The food was delicious and portions were perfect for a late lunch.
October 22, 2014
Excellent new young man waiter-very attentive.
October 15, 2014
over all good food was great except the alfredo portion size was small compared to other dishes
October 13, 2014
Food was great!
October 9, 2014
Great value...lasagna is a huge portion.
September 23, 2014
Excellent food & service
September 3, 2014
We got very large lunch portions even though it was known we had a Restaurant.com coupon.I appreciated that.
August 22, 2014
quick service, great food, only the best
August 17, 2014
Food is always delicious. Staff is always friendly
July 21, 2014
Love this place very quaint and the food is out of this world definitely going back
July 19, 2014
Service and food were good. Restaurant had good music but people were loud.
July 12, 2014
Nice casual atmosphere; good selection of appetizers and entrees. Appetizer portions were quite large and we were able to take some home to enjoy the next day.
July 9, 2014
Excellent food and excellent waitress.
June 14, 2014
After calling ahead for a reservation and being told it wasn't necessary it was annoying to have to wait for seating when we arrived. Really started the meal off on the wrong note. Am curious if Tuscany is under new management? The food was good though.
May 20, 2014
Great food and service
April 28, 2014
I had requested in advance a special meal that was no longer on the menu (Linguini Pescatore)and the chef agreed to make it, and it was great.
April 21, 2014
Food was delicious.
March 7, 2014
good food great service
March 7, 2014
The pasta was great. The garlic knots are addictive! Our server was very good. Excellent restaurant!
March 1, 2014
Delicious REAL Italian food. Fresh salad and bread knots (with or without the garlic...I get them without)are great. Our server today was Alex, a friendly, personable young man who provided great service. I usually come with high school friends, but today it was "date day" with my husband.
February 26, 2014
Delicious food - just a little too pricey for me. If I had known we were getting the garlic knots and salad I wouldn't have ordered the bruschetta.
February 23, 2014
We got caught in traffic so arrived late for our reservation and had an event to attend. Meals were prepared quickly and high quality to ensure we were not late.
February 11, 2014
Extremely nice young woman took care of our every need. Food was the best in our area.