The Kitchen Italian Cafe & Pizzeria
Italian, American
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Location and hours
Location
78 W Union Street , Pasadena, CA
(626) 796-9802
Hours
More details
Reviews
Overall rating
(163 reviews)
Very tasty Stromboli with lots of meat, cheese and smothered in delicious marinara sauce. One of the best minestrone soups I have ever had!
The service is good and the food is great. However, they need MUSIC desperately to add to the experience. Music please.
The Restaurant was busy and understaffed. They clearly needed someone else to help wait on tables and someone to run the Bar. One waiter was doing both.
The Restaurant was busy and understaffed. They clearly needed someone else to help wait on tables and someone to run the Bar. One waiter was doing both.
The Restaurant was busy and understaffed. They clearly needed someone else to help wait on tables and someone to run the Bar. One waiter was doing both.
We had a child's birthday party there. It accommodated 20 people. Pizza was really tasty and large. Also had calzones, salad, meatball sandwiches and soup. Everything was delicious. Service was a little slow but maybe due to our large group.
Great food and great service. The manager was not friendly at all. Did not want to speak to us when we asked to speak to the Manager. Sent the waitress instead.
The food we ordered was great ! The service was Great ! The Manager / owner lacked personality. Cold individual. Must have had a bad day.
The food we ordered was great ! The service was Great ! The Manager / owner lacked personality. Cold individual. Must have had a bad day.
Food was very good, corkage fee reasonable, service was excellent
Good portions, quick service, great place for kids
Food, ambiance, wait time and service are excellent here
Outstanding customer service; great taste in food. Thank you!!!
Great food and service
The service was fine , but the quality of the food ( pasta dishes) was sub-par. The pizza was delicious, and something we would order again.
Pizza is great. Pasta and other stuff is mediocre but great place to come with kids/family and coupon is great bonus.
Great food, friendly service
All the food was amazing. We had spinach manicotti, lasagna and chicken parmigiana and a caprese salad. The Tiramisu was so good we had to take one home. Excellent Server. GREAT OVERALL!
AMAZING restaurant! Food was to die for! Best pizza I have ever tried on the west coast. We’ll be back every weekend!
The deep dish Pizza is amazing. The spinach salad and the caesar salad are terrific, as are many other items on their menu. We always come back for the pizza and the salads.
No complaints. All is good. Share more coupons.
Great service, great food.
Very nice atmosphere. Great food. Nice service. We went on a Friday night and it wasn't crowded at all. We did not have to wait for a table and food was fairly quick.
Love your roasted chicken.
Great pizza New York style.
We came in a large group and were accommodated nicely. Service was a little slow, especially at first to get our drinks, but I think that is because there was only 2 servers working the entire place and only 1 server for our party of 11. Server also didn't have much wine knowledge, but overall we had a good experience. Food was delicious! We had lasagna, spaghetti, pizza, cheese bread, chicken parm and they were all good. Nothing too fancy, but not a hole in the wall either. Meals are reasonably priced, especially for the area. Had no problem using certificate
Mike was great. Best lasagna and shrimp scampi. Awesome bruschetta!
Service was good. Restaurant was very warm. Ceiling fans were inappropriate for indoor dining and only one was on. Very dirty too. Food was horrible!Pasta was way overcooked and mushy. Eggplant was rubbery and dry. Salad was wilted and drenched with dressing. Scampi was rubbery and drowning in a tasteless sauce with tons on tomatoes. Very unappetizing with zero flavor.
The server was excellent. The food was not good at all. I ordered pizza with sun dried tomatoes and got regular tomatoes. All the food tasted very bland. The eggplant maybe was not fully cooked because it was very hard/ tough texture to cut and chew.
The young waitress was too unfocused/inexperienced to handle her duties well. We had to wait 15 minutes to get our drinks. Mistake with the order. She served two guests their foods and forgot the third guest. No refills of drinks. Mistake with the check. Yes, she was nice but that's not enough. Meanwhile the owner? Or other wait staff had a personal dining party. And left only two wait staff on the floor.
Nothing to add. Great workers and detail attention by the helpers. My favorite is the 1/2 roasted chicken.
Nothing to add. Great workers and detail attention by the helpers. My favorite is the 1/2 roasted chicken.
They were very flexible and accommodating with our reservation for a large group. The restaurant was comfortable and the food/choices were great. Everyone in our party was very happy with the taste & portions sizes of their food. The servers were pleasant but not terribly attentive. Our bottle of wine was just set on the table without tasting/pouring it for us. We went there for a celebration, so we didn't let that any of that bother us. Overall a very good experience, and I'd go again if we lived in the area.
Delicious
When ordering the roast chicken, inform the customer it'll take 30 minutes to cook. We waited for my meal, but it was worth waiting. Chicken was excellent; great tasting, flavorful, and the spinach was awesome.
When ordering the roast chicken, inform the customer it'll take 30 minutes to cook. We waited for my meal, but it was worth waiting. Chicken was excellent; great tasting, flavorful, and the spinach was awesome.
Very nice customer services
Outstanding service and the food is delicious! Our family loves the pizza!
Outstanding food and service!
Excellent food, big portions (leftovers), and excellent server and service by Mike. We were very satisfied.
The restaurant was crowded due to a large party in the back. However, the service once we were seated was excellent! Our pizza crust was slightly burned but the food is usually excellent!
Matt our server was amazing. Very attentive but professional.
Pizza is always delish. Our waiter Mikael is an amazing person. Takes good care of us every time we go.
Great service. Seated immediately. Waiter approached within a few minutes of being seated. introduced himself, told about specials, made recommendations.
This restaurant is a hidden gem in Old Town Pasadena -- their "meat lover's pizza" is excellent and their minestrone soup, a must have. Their prices are reasonable and the food and the service are always consistently great!
At first , restaurant.com vouchers are rarely taken with a smile but it's because of these vouchers we get to try these restaurants for the first time. The food and service was great nevertheless.
Great service. Great food. Great price thanks to restaurant.com
One person in the party ordered shrimp scampi without the pasta. She substituted the spinach. She did not enjoy her meal. However, I ate the spinach and enjoyed it very much.
Great food, great waiter(Mike), great pizza....the best deep dish pizza outside Chicago
Great food, great waiter(Mike), great pizza....the best deep dish pizza outside Chicago
It is a relatively small restaurant, so service is usually good. The servers tend to be attentive, but not overly so & make sure you are satisfied with every part of your meal.
Our waiter as extremely accommodating and pleasant. Food was excellent, the Deep Dish Pizza is amazing! The Lasagna was wonderful, and the Manicotti was the best I have ever had, it was a Birthday for my Granddaughter and she thoroughly enjoyed the meal, the service and the ambiance.
Food was excellent and Jeffrey, our server was great!
Outstanding customer service, very attentive to our need. Polite/friendly demeanor. Food was exceptional. Will be attending once again in the near future. Thank you.
Very high quality food, Awesome friendly staff, clean, love it!.
Quaint restaurant with extensive menu. Wonderfully delicious pasta dishes and 3 styles of pizza. Excellent service.
Great service from our waiter and excellent food.
Excellent food and service by jeff
We were celebrating my daughter's birthday. Our waiter Mike made the experience so pleasure full that everything tasted even better. We love the pizzas specialty and will come back for that.
Great Chicago style pizza!
There were no drink prices on the menu...feel totally scammed by being charged $3.75 for plain ice tea!!! When asked the waitress said there was a separate drink menu which she "forgot to give us." Stuff like this is why restaurants lose repeat customers !
Good food and service.
Service good. Waitress very pleasant. We had our favorite entrée, Shrimp Scampi, with big FRESH perfectly done shrimp in a sauce of FRESH tomatoes slices and FRESH basil leaves in an exquisitely flavored base with no tomato paste or sauce. For the side we chose the FRESH Sauted Spinach, which is also delicious. We should have stopped at the entrée. The minnestrone soup tasted oily and salty without much other flavor, and the cheesecake and tiramisu desserts were heavy and dry. That is why I rate the quality of the food as Good instead of Excellent
Michael, our waiter, was great! Even though the place was packed (Mother's Day), he gave us amazing service! And, on top of that, he had a smile the entire time! Great food, too!
The fan is broken in the mens room. Just a bit stinky. But it didn't ruin the experience.
the food arrived late and pizza had cold sauce under the cheese, probably from fridge ! the toppings were incorrect and our waiter agreed and brought us another half pan pizza again ( since we were half through with the original one )again with wrong toppings. We think the kitchen is short staffed, the owners were out that night for their birthday. The place is nice and casual brick wall atmosphere great for families, seating and tables are tight, not suitable for larger crowd over 10. Repeat your order twice to your waiter.
Great food! Great service! We love this place!
Big portions!
Food is great and waiter was really great!
I am a caterer, and service is very important to me.. The service here was great! It is a small, comfortable dining room, but service was top notch as well as the food!
Nice, friendly people. Great food!
This place has really good food and a great staff. I'd suggest it to anyone.
ordered take out for a potluck. great service.
very accommodating and great food!
the waiter was attentive and food was great!
Excellent food! Excellent service! We LOVE The Kitchen!!!
The service was excellent. They were very attentive. We didn't have to wait long for our meals.
The management is not pleased when they see that I purchase this offer and we received poor service.
We love the Kitchen as our "Go to" Family night out. Cozy, good Italian food and the restaurant.com coupon makes it even better and reason to go.
The service was great and the deep dish pizza was amazing!
the food was delicious and the service was great!
The service with Chris was excellent. The restaurant ambience was good. Food was only fair...could have been better. Portions were good size.
The food and service here is always really great, no complaints always fresh and made to our liking.
We were all very pleased with the service and food!
Everything good- needed a bit more salt...Kitchen is very cozy our server was very nice.
excellent food and service
The restaurant was so dark that we at first thought it was closed. We also had to use the flashlights on our phone to read the menu. The waitress was very nice and helpful, and the food was good.
Great food! Nice staff!
the sauces seemed to be all tomato base, which i enjoy. however, the other person in our party prefer's cream or pesto base sauces.
Delicious food excellent service
my friend thought food was good; I felt sauce was too sweet, including the pasta sauce; my spinach was chopped frozen, marsala was too sweet; I ordered meatball sandwich, asked to have cut in half, wrapped to go; we were slightly in rush, so the waiter wrapped my leftover sandwich, BUT FORGOT TO GIVE US my perfectly good 1/2 from kitchen. Service was good. 10:30pm when realized after a show in Hwd, it was too late to call.
Food and service were great !
Everything was very good. Would of appreciated the little extras, like bread & butter, Spumoni at the end of the meal, anything.
Everything was very good. Would of appreciated the little extras, like bread & butter, Spumoni at the end of the meal, anything.
Server friendly and food excellent
We ate at the bar and Amra, (Doc), our bartender was way beyond excellent. Food was superb and service the best!!! Great place!!!
Long time male waiter really great. Can't remember his name.
Waiter was excellent. Food very good.
We were seated quickly, the staff was very attentive and the food was excellent.
i love this place.. food customer service etc
waited a long time for entree
The food is really good here, the thin crust pizza is great and not super thin and I love the baked ziti and Cesar salad. The sauce fir the pizza and pasta is really good. I originally tried this place using the certificate but I have back without one too.
Great service, nice waiter, good food, clean restaurant.
We are very pleased with the services. Lovely environment.
Love the service and the ambiance. Definitely will be back. Would have preferred thinner chicken parmesan, but that won't stop me from returning! Very good experience.
The food was amazing. We had a house salad, and were impressed by the great taste of the house balsamic dressing. A calamari appetizer was large enough to share. Alfredo pasta with chicken and a slice of the New York style pizza. Everything was fabulous and I am already looking forward to coming back for some more of that pizza. It really is some of the best I have ever had!
The food was EXCELLENT, but the service was so poor I don't think I'll ever dine in again. They said there was free refills on drinks but they never offered to refill our drinks even one time during our entire visit. There is also no food (breadsticks or the like) to tie you over while you're waiting for your food, and you can't fill up on your drink because you just have the one. Also, either the owner or just a waitress had her cell phone on the bar that would go off loudly, for a long time, while she was in the back until she came back out. It was irritating to say the least.
Everything was fabaulous the pizza and the lasanga was exceptional. Great waiter and very good service. Will definitely go back here.
Fantastic service food and night!
had lasagna and my daughter had a calzone- Very tastely. Friendly service.
Very cute and clean interior. The wait staff was delightful and attentive. Large menu selection. The food was delicious with large portions. Will definitely go back.
Food and service were exceptional!
service and food was excellent. Atmosphere is just right after a hectic day.
The food and service was excellent --
Service is good, nice restaurant.
Food was delish!!!! Sicilian pizza, Caesar salad, Chicken primavera sandwich. Yum!
The ambiance is always great; server is nice and professional, and the food is always fresh and good.
Used to live this place, however the food had become lack later, especially the new York pizza
Food is good, service is good. Parking on the street.
Great food. Loved the calamari. Also service was really great. Food was really great!
good service -good food.But didn't bread with meal , that's part of the Italian meal !
Have been going here for years. Great food and love the atmosphere.
good comfort food, but not exceptional. It's a great value for the price paid. I would return.
Goodfood reasonably priced.
Wondreful food and great service!
Good food... Lousy parking
The food was fresh, the service was excellent and the prices were very reasonable.
Pasta is great. Service is better and faster on a busy night than a slow night because they have more staff, but it's still worth the wait on a slow night and a lot less loud.
I do not remember a time when I was treated so poorly at a restaurant. Our main waitress was so incredibly rude I could hardly believe it. It was clear that she had an attitude, though I am not sure what about. She did not say one word when she put our food on our table, nor did she say anything when she dropped off our bill. I don't remember her smiling once and she did her best not to make any eye contact. She completely ignored us the entire time we were there and to top it off, she asked us twice if we wanted the change from our bill despite receiving an 18% gratuity. The second time she asked with an attitude as if to suggest that we were being ridiculous for wanting all of our change. I was looking forward to having a nice dinner out with my family but I left that restaurant feeling completely mistreated and very upset. Very, very bad for business.
Great food and atmosphere, friendly staff
The pizza took 1 hour to arrive to our table. The quality was excellent, though.
Food was generally overpriced for the quality and quantity. The fried zucchini appetizer was obviously purchased frozen and for $9 I'd expect a lot better than that, not to mention the tiny amount. The pasta dish tasted pretty good, but again for the portion size at $13 I'd expect a salad or at least some bread to come with the order. I can see why we were the ONLY people in the restaurant for the whole hour we were there.
great test even I'm a Chinese! I would stronly recomend to my friends and relatives.
Service was fair, not great. had to make 2 requests for water. Food was nothing memorable, shrimp scampi and eggplant parm, too many tomatos on the shrimp scampi and the eggplant was flavorless and the sauce was plain. May return to try the deep dish pizza that a neighboring table ordered.
Really liked the comfortable venue and its proximity to Old Town Pasadena shopping! It seemed that many of the diners were regulars and were treated accordingly. That's a plus in my book.
The quality of the food was just not there. Very average to under average for price.
Love, love, love this restaurant. Their lasagna is the best and the chicken piccata cannot be beat! Yummy!
Had to wait a long time forfood to come out of kitchen!
We were SO pleasantly surprised by our visit! We will DEFINITELY come back here...the deep dish pizza looked DELICIOUS, so we will come back for that! The prices were the most reasonable we have seen in Old Town Pasadena! Highly recommend this new gem for dining out!
Great experience...we look forward to going back!
Good food !
We had soup instead of salad because we were so cold but I suppose it is hard to keep the high-ceiled restaurant warm. Soup was excellent!
I ordered a chicken dish and on the first bite the chicken was clearly spoiled. I could've gotten sick if I finished it. I took a chance and thedish was prepared again. It was good the second time. I can't take chances with my health so I won't be back. I may have come back had my food been fresh the first time. Also, for the quality of food the prices are too high.
Good Food. Bad parking!
The Chicago style pizza was delicious and the ingredients were very fresh!
Nice quiet place to eat in Old Town Pasadena... during the week. Great Service!
Parking in Old Town Pasadena is just "OK" not especially convenient. But this Restaurant is worth it!
We love the kitchen and visit there often! I received a restaurant.com gift card and was so excited to see the kitchen as an option!
There was too much lemon added to the shrimp scampi where there was an acidic aftertaste. Had the special pizza with 6 toppings. Need to balance the quantity of each of the toppings on the pizza. Seemed like olives dominated the pizza.
It was good. Not great. The pizza was too much bread and not enough flavor. I don't think the bread had enough flavor or there wasn't enough sauce. But the quality if vegetables and meat was very good. I woul go back, if there weren't so many other pizza places near by. Maybe the entrees are better.
Great experience, will definitely come back again.
This a very special reason why I pick the kitchen this was my husband birthday. We will probably eat there again even without the coupon discounts.
The only reason we did not give excellent on the food was because the Chicken Marsala was a little tough. The rest of the food was excellent! We tried a bit of everything ... garlic bread, pasta, pizza, etc. We loved it so much we are booking a birthday party there! Great find thanks to Restaurants.com! Have driven by the restaurant 1000 times and never noticed it before! Definitely will go back!
Food was amazing!
Very friendly people and love the food!
The corner of the glass top on our table cut the wrist of one of the people in our party. Besides this our experience was excellent although we do wish the pizzas could be made a bit faster! Even though the restaurant wasn't very full the server mentioned that the kitchen was quite busy. If there is demand then get more ovens!
food takes a really long time to come out of the kitchen. Our waiter could have come by more often.
Very happy w the Brushetta, the vegeie pizza w/ 6 ingredients, and the lemon pasta....
Good experience
It is next to gourmet.
Service was good until after we received our food. After that, no one asked to refill our cups of water. The table glass at my table was chipped and ended up breaking when it slid off the table and fell to the ground. Fortunately no one was hurt. We were moved to a different table, but the mess wasn't cleaned up during the time we were there. Not sure when they finally cleaned it up. My Lemon Pasta was just alright. VERY lemony and not much flavor to it. The pizza was good, though.
the eggplant needs to be cooked much softer
We've been to this restaurant many times before and were pleasantly suprised to see them on restaurant.com the service is always great and the food is delicious!