Although rare, restaurants can go out of business or change owners without informing Restaurant.com. If the restaurant is permanently closed, we will make it right for you!

    Please accept our apology and fill out the form below. Please fill in all required fields, like the restaurant certificate number, and any specific details that happened during your restaurant visit. If you have more than one certificate to the same restaurant, please note you only need to fill out the form and information below one time. After you have completed and submitted this form, please login to your Restaurant.com account to exchange your restaurant certificate. Your unused restaurant certificate will be exchanged immediately for credit to the Restaurant.com website in the form of a Restaurant.com Card. Using this Card, you can select another one of our participating restaurants. You may find detailed exchanging instructions here: http://help.restaurant.com/what-is-restaurant-coms-exchange-policy/

    Your First Name (required)

    Your Last Name (required)

    Your Email (required)

    Certificate Number (required)

    Restaurant Name (required)

    Did you visit this restaurant?
    YesNo

    Is this restaurant currently closed?
    YesNoUnsure

    Date of Purchase (the value must be in YYYY-MM-DD format)

    Date of Visit (the value must be in YYYY-MM-DD format)

    Visit Details

    Please enter the characters into the box below:

    captcha

    We really appreciate the time it takes for you to report such an event! Once you report an issue, we will also work hard to ensure that restaurant is removed from our listing. Please click “Send” one time, spinning arrows mean report received.